Travellers Choice Award Winner 2018-Jinja Uganda

We're also listed on JinjaCity.com and the Jinja Business Directory!

 
 
 
 
 
 

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*25% deposit is essential to confirm reservation.

Cancellation Charges

The charges below only apply to 100% advance payment on accommodation. If you only paid our required 25% deposit, this won’t be refunded.

  • 25% if cancelled four days in advance.
  • 50% if cancelled two or three days in advance.
  • 50% if few of the total booked rooms are cancelled.
  • 100% if cancelled one day prior to booking or on the same day.
  • Credit/Debit card cancellations will be charged 5% extra.

In case of any cancellation the tax (VAT) of 18% on the advance will have to be retained as it is to be paid by us to the authorities by the 15th of the next month.

Note:

Any postponement of the booking will be treated as a cancellation and will be governed by the Cancellation Policy.

Refunds only through cheque for bookings made by cash/cheque/bank transfer.

Online refunds for bookings made through our online payment system usually take 3-5 working days.

Credit/debit card online refunds will only be made against credit/debit card bookings and usually take 3-5 working days.

 
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